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Privacy Policy

Last Updated: October 2026

Welcome to Kamala Narmadeshwar Shivling Art, Your privacy and trust are of the utmost importance to us. As devoted generational artisans based in Village Bakawan, Madhya Pradesh, we are committed to protecting your personal data while you shop for sacred Shivling or Banalingams with us.

This Privacy Policy explains how we collect, use, protect, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect To provide you with a seamless and secure shopping experience, we collect the following information:

  • Personal Information: Your full name, email address, and phone number.

  • Order Details: Billing address, shipping address, and order history.

  • Payment Information: Payment details are processed securely via trusted, PCI-DSS compliant third-party payment gateways (e.g., Razorpay, UPI, Visa, Mastercard). We do not store your credit/debit card or net banking details on our servers.

  • Communication Data: Your WhatsApp number and chat history if you contact us directly for consultations or spiritual guidance.

2. How We Use Your Information We collect your data solely to serve you better. Your information is used to:

  • Process your orders, verify payments, and deliver the sacred stones safely to your doorstep.

  • Respond to your inquiries, provide spiritual guidance regarding Shivling sizes, and offer customer support.

  • Send order confirmations, shipping updates, and tracking links.

3. Third-Party Sharing We do not sell, rent, or trade your personal data to anyone. We only share your information with trusted third parties strictly necessary for order fulfillment:

  • Secure Payment Gateways: To securely process your transactions.

  • Shipping & Courier Partners: (e.g., Delhivery, India Post) to deliver your parcel safely.

4. WhatsApp Communication Policy Because we offer personal guidance for choosing the right Shivling, many devotees connect with us via WhatsApp. By initiating a chat or placing an order, you consent to us using your contact number to share tracking details, shipping images, and support. You can opt out of messages at any time.

5. Important Spiritual Disclaimer All Narmadeshwar Shivlings are naturally sourced from the holy Narmada River. Because they are created by nature, each Shivling is entirely unique in its size, shape, color, and natural markings. These sacred stones are provided strictly for religious, devotional, and spiritual purposes. We do not claim any guaranteed medical cures, financial miracles, or magical outcomes. All spiritual experiences depend entirely on the devotee's personal faith.

Contact Us

  • Address: Village Bakawan, Near Omkareshwar, Madhya Pradesh, India

  • Email: kamalanarmadalingam@gmail.com

  • WhatsApp: +91 8602846369